HOW TO HANDLE DELIVERY ISSUES
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Most of the time packages arrive without any issues, when you do encounter a problem it’s important to get it fixed as soon as possible to insure your Christmas gifts are on time. FedEx and UPS will give you a chance to correct addresses and add apartment numbers over the phone. They could also arrange pickup at one of the local offices close to your recipient’s address.With the postal service you may have to attempt to intercept the package and have it picked up at the post office. Many times it will be immediately processed for return to sender which may take a week or more. Pak Mail Mount Pleasant keeps a close eye on all of your packages we ship and we’re happy to help our customers avoid delivery issues as well as fix them. Some things you should do to assure a smooth and timely delivery.
- Verify your recipient’s address and have their phone number on the label.
- Sign up for Pak Mail’s email tracking updates to stay up to date on your packages delivery status.
- Use a private carrier like FedEx or UPS to assure you have the best up to date tracking.
- If your recipient lives in an apartment try sending to their business address or ask us about forwarding your package to a carrier office closest to your recipient.
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